CAR RENTAL FAQ
Making Changes to Your Booking
Can I amend a confirmed booking?
How can I add additional or extra drivers to my booking ?
How do I amend or change a booking pick-up or drop-off time?
Cancelling Your Booking
Do I lose my deposit if I cancel my car?
What is a voucher and why do I need one?
I can't find my voucher. Could you please send the voucher again?
What happens if I do not take my voucher with me?
One Way Rentals
What are cross border or territorial restrictions?
What is a fuel policy?
What are age restrictions?
Where can I see that a confirmed baby/booster in my booking?
Where can I see if an additional driver is confirmed in my booking?
Can i reduce the excess on a car by taking out additional insurances ?
What is an international driver's licence and why do I need one?
Do I need both parts of my British licence to rent a vehicle?
What Does the Price Include?
What is included in my rental?
What taxes are included in my rental?
Terms and Conditions